Process mapping software
Strategize quickly with our process mapping tool
Analyze your team’s processes and outcomes. Puzzle's process mapping tool lets you streamline projects, improve communication, and create better documentation.
Trusted by more than 1,000 innovative companies leading teams of all sizes
Join future thinking operators who have optimized over 50,000+ processes
Our customers say it best
Alignment starts with process mapping
Get a unified view of cross-team processes
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Marketing Operations
Plan, build, and monitor all your campaigns, workflows, and chat flows in one place.
Email & SMS campaigns
Automation workflows
Live chat flows
Customer journey mapping
Sales Operations
Document exactly how your CRM works and how it integrates with the rest of your RevOps tools.
Lead sequences
CRM automations
System integrations
Data enrichment flows
Service Operations
Map each delivery flow for every one of your products, services, or support channels.
Customer onboarding flow
Escalation paths
Product onboarding flows
Supply chain mapping
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Financial Operations
Collaborate on complex financial procedures to ensure compliance.
Procurement workflow
Budget approval flows
Payroll process
Finance system integrations
People Operations
Draw out the employee experience just as you would the customer experience.
Hiring process
Employee onboarding
Employee lifecycle mapping
HR system automations
No Code IT Operations
Document and monitor your no-code automations across your apps.
Zapier automations
Make automations
Hubspot workflows
Go-high-level workflows
*Product OPs, Data Ops, DevOps, DesignOps, Legal Ops not shown here.
Puzzle explained in 2-minutes.
Visualize the future of how your teams work together
Your business runs on a maze of systems, workflows, and roles. Puzzle helps you visualize how it all connects visually—so you can plan smarter, work faster, and continuously improve the way you work.
Make documentation actionable
Write notes in every step of the process
Attach notes, Loom videos, and data directly into workflows to give your team the “why” behind every process. Forget scattered resources—your team has everything they need, exactly where they need it.
Minimize confusion, maximize visibility
Connect tools to your process map
See exactly which tools power each step. Puzzle lets you connect apps directly to your process map, giving your team clear visibility into the systems behind the workflow.
Share and edit with ease
Collaborate with your team in realtime
Share your Puzzle board so teammates can leave feedback, ask questions, and make changes directly. You can also screenshot your boards as an image to use in presentations.
Watch a pre-recorded demo!
Make process mapping effortless in a visual canvas
Unlock your workflows’ full potential. Puzzle’s process mapping turns documentation into clarity, consistency, and team-wide alignment.
