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Flowcharting software to help you
Visualize how your systems work together
Puzzle is the go-to platform for teams to document, visualize, share, and monitor their system workflows so everyone understands exactly how they are working.
Visualize how your systems work together
Create a map of your processes in just few clicks
Get everyone aligned on how your operations work
1. Map out your processes
Build your processes across every team in one visual canvas to see how your manual and automated workflows work together.
2. Assign and organize who is responsible
Process improvement meets team design in an interactive space to see how people & roles contribute across processes.
3. Collaborate to identify inefficiencies
Post a comment and tag your team members within the context of the process you're wanting to improve.
4. Improve your operations
Create a vicious precious cycle of improving your operations while maintaining team alignment
Visualize how the whole system works at a glance, and make it better every day
Document and organize every workflow
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Marketing Operations
Plan, build, and monitor all your campaigns, workflows, and chat flows in one place.
Email & SMS campaigns
Automation workflows
Live chat flows
Customer journey mapping
Sales Operations
Document exactly how your CRM works and how it integrates with the rest of your RevOps tools.
Lead sequences
CRM automations
System integrations
Data enrichment flows
Service Operations
Map each delivery flow for every one of your products, services, or support channels.
Customer onboarding flow
Escalation paths
Product onboarding flows
Supply chain mapping
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Financial Operations
Collaborate on complex financial procedures to ensure compliance.
Procurement workflow
Budget approval flows
Payroll process
Finance system integrations
People Operations
Draw out the employee experience just as you would the customer experience.
Hiring process
Employee onboarding
Employee lifecycle mapping
HR system automations
No Code IT Operations
Document and monitor your no-code automations across your apps.
Zapier automations
Make automations
Hubspot workflows
Go-high-level workflows
*Product OPs, Data Ops, DevOps, DesignOps, Legal Ops not shown here.
Let's get you started 👉
Flowcharting has never been easier
See how every team's processes interrelate
Consumers, customers, and employees go through your departments processes — a collection of forms, documents, no-code automation, and app interfaces. Use Puzzle to plan, build, and improve how yours work.
Powerful features that help get your team on the same page
Features made for operators and system builders
Workflow Canvas
Plan, document, and interconnect every process with dedicated sidebars to house training & technical requirements on each step.
Team Designer
Drag & drop role cards and see how those roles contribute across processes — finally, “wearing many hats” has a definition now.
Reusable Templates
Browse The Component Library for Business Operations, categorized by department, to get inspired to build your own scalable processes.
Sync & Monitor
Create maps in just a few clicks — sync with your systems to automatically create steps connected with your Hubspot workflows and forms, Zapier zaps, Make scenarios, and more.
Team Collaboration
Comment on process steps or sections to start feedback cycles, empower teams with unified decision-making, and fuel engagement.
Public Views
Bundle sections to share with internal teams or external stakeholders who only need to understand a few pieces of your operations.
This is how you put Puzzle to work in your organization
Use cases
System documentation
Make your workflows and systems reliable at scale
Sync your workflows from your favorite systems — Zapier, Make, and Hubspot. Consolidate documentation and monitor your automations across apps so you can see the big picture and the nitty-gritty details in a realtime canvas.
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Onboarding & Training
Empower every employee to be your best employee
Streamline how you onboard and keep your team up to speed. Puzzle makes your processes and policies instantly accessible in a visual way, so your people always have the knowledge they need to do their jobs.
Change Management
Enable your teams to prepare and contribute to a better future
Unlock productivity and get everyone on the same page with process changes. Connecting people, processes, and knowledge makes it easy to systemize, eliminate redundancies, and make change management a breeze.
Hear it from our users.
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Consumers, customers, and employees alike are increasingly engaging in digital experiences — a collection of forms, documents, no-code automations, and app interfaces — use Puzzle to plan how yours work.
"Puzzle rocked my world. I took time and plotted out our process for hiring and onboarding. It's so helpful realizing the root cause is our systems. I can't automate something if I don't know the steps. I jumped ten levels in efficiency!"
Andy Schelb
Studio Director at Vu Studio
"Puzzle rocked my world. I took time and plotted out our process for hiring and onboarding.
Andy Schelb
Studio Director at Vu Studio
Start visualizing your processes today!
Work together with the big picture in mind
The future of how organizations operate is System-Led™. Puzzle is where you plan, build, visualize, and improve your System-Led operation every day.
