We offer 3 types services to help you utilize monday.com better...

1) Workshops — a small engagement if you need a 1-5 staff training sessions. We have pre-built training agendas ready to get your team using the system to the fullest capabilities.

2) Project Work - a larger engagement if you want our experts to evaluate your systems, recommend best-practices, and implement those best-practices into your monday.com account. A typical project takes 10-weeks to deliver.

3) Ongoing Support - an ongoing engagement if you would like to always have our white-glove support team at your fingertips: we'll answer questions, create Loom training videos by request, and even jump into your systems to tweak things when you need it.

The most important way our service differentiates from others is that our team learns your specific business operations first.

During Current State we discuss with each project contact how your business runs today. This is crucial for us to understand the peculiarities of your business. It makes the rest of the project feel like we’ve been part of your organization for months prior.

We also document your current state process in a flowchart for reference later in the project. 

Another important way Puzzle differentiates from other partners is that Puzzle is certified in Hubspot, Zapier, and PandaDoc — integrations and cross-app automations is our specialty.

This means that we don’t just streamline monday.com; we’ll integrate the rest of your tools as well to ensure the data is flowing across teams.

Projects are priced using 3 criteria:

# Project Contacts — the number of people we'll be meeting with
# Teams — the number of teams we'll be working with
# Processes — the number of business processes we'll be streamlining

Based on those 3 criteria, our team will generate a quote for you.
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