Zapier is an automation tool that helps you connect data across your apps — it does work for you when you configure it correctly.
Puzzle is an operations observability platform helping you plan, build, and monitor how tools like Zapier work across your business — because when you zoom out from Zapier, there is a collection of human steps to trigger those Zaps.
And if you zoom out more, there are likely other automations in other tools — like Hubspot workflows, Monday.com automations, Asana rules, Mailchimp Journeys, Klaviyo flows — Puzzle allows you to document how all your human steps and system steps work together to create a playbook for your operations across teams so everyone can work together to improve it every day.
Puzzle sits one level above the rest of your tools — it's a view that shows how all your tools work together across workflows — for example, Puzzle is launching a Zapier integration where users can "sync & connect" their Zaps into the Puzzle canvas to orient their connected Zaps into the rest of their process map. We're working on integrations for you to sync and monitor your Make automations, Hubspot workflows, and Apollo.io sequences. Puzzle is your air traffic control for all your automations across systems!
Much more to come in 2024!